Terms of Service

01 Using the service

These terms apply to every institution that signs up for a trial or a subscription to the ERP, and to the staff, faculty, students and parents who log in under that institution’s account.

The person who signs up confirms that they are authorised to act for the institution.

02 Trial accounts

A trial lasts 30 days from the day login credentials are sent. All drawers are available during the trial. At the end of the trial the institution may choose a plan and continue with the same data, or the trial account is closed and its data deleted.

03 Plans and fees

Plans are priced per student per year, based on the number of students on roll at the start of the academic year. Fees are invoiced annually in advance. Students admitted during the year are counted at the next renewal.

Prices may change at renewal. Institutions are told about any change at least 60 days before their renewal date.

04 Your records stay yours

The institution owns all data it enters or uploads, including student records, marks, fee records, faculty records and accreditation evidence. The institution can export its data at any time in standard formats.

05 Responsibilities of the institution

• Give access only to authorised staff and assign roles carefully
• Make sure marks and results are entered and approved by authorised faculty and the exam office
• Review and verify any accreditation report before submitting it to NAAC, NBA, NIRF or any other body
• Keep login credentials confidential

06 The AI Accreditation Assistant

The assistant organises existing data and flags gaps. It does not write, certify or submit accreditation reports, and it never alters marks or evidence. The institution’s IQAC remains responsible for the accuracy of every report it submits.

07 Acceptable use

The service may not be used to store data the institution has no right to hold, to fabricate academic records or accreditation evidence, or to attempt to access another institution’s data.

08 Availability and support

We aim to keep the service available at all times outside announced maintenance windows, which are scheduled away from admission, exam and result periods wherever possible. Support levels depend on the plan chosen.

09 Ending a subscription

Either side may choose not to renew at the end of a subscription year. After the subscription ends the institution has 60 days to export its records, after which they are deleted.