Privacy Policy

01 Who this policy covers

This policy covers two groups. Visitors to this website, including people who fill in the Sign Up or Contact Us forms, and the institutions that use the ERP together with their students, parents, faculty and staff.

When a college or university uses the ERP, the institution decides what student and staff data is recorded and why. We process that data on the institution’s behalf and only on its instructions.

02 What we collect on this website

When you sign up or write to us we collect the details you enter: your name, email, designation, institution, institution type, affiliating university, number of students, accreditation status, current software and your message.

We use these details to create your trial account, send your login credentials, reply to you and prepare a demo. We do not use website analytics that build advertising profiles.

03 What institutions store in the ERP

Depending on the drawers an institution uses, the ERP may hold:

• Applicant and student profiles, guardian details, category and identity documents
• Attendance, timetables, internal marks, exam results and transcripts
• Fee demands, payments, scholarships and receipts
• Faculty profiles, workload, publications, leave and appraisals
• Accreditation evidence documents uploaded by the institution

04 How the AI Accreditation Assistant uses data

The assistant reads records the institution already holds to organise them by NAAC, NBA or NIRF criterion and to flag missing evidence. It never creates, edits or deletes evidence, marks or results.

Institution data is not used to train general AI models and is not shared with other institutions.

05 Who can see the data

Inside an institution, access is by role. A class tutor sees their class, the exam office sees exam records, and the accounts team sees fee records. Every change to a record is logged with who made it and when.

Our support staff access an institution’s data only when the institution asks for help, and that access is logged too. We never sell student or staff data.

06 Security

Data is encrypted in transit and at rest. Accounts are protected by passwords with optional two-step login. Backups are taken daily and kept for 30 days.

07 Retention

Trial accounts that are not continued are deleted after the trial ends. For subscribing institutions, data is kept for as long as the subscription runs. When it ends, the institution can export its records, after which they are deleted from our systems within 90 days, except where the law requires longer retention.

08 Your choices

Students, parents and staff should contact their institution to see, correct or delete their records, since the institution controls them. Website visitors can ask us to correct or delete the details they submitted through the Contact Us page.